Terms, refunds and guarantee

These terms apply to products and services sold by Buster Keefe, trading as Back Row Beginner, a sole trader in the United Kingdom. Last updated 24 October 2026. Contact: WhatsApp 07719 872542.

What you are buying

Step Onto the Mat or Into the Ring: Expanded Edition is a 61-page digital PDF, priced at £14.99, delivered instantly by download through Payhip. The free guide 7 Tips Before Your First Class is a 7-page PDF. Prices are in pounds sterling and include any VAT that applies.

Using the book

Your purchase is for your own personal use. Please don't copy, share, resell or upload the files. Each copy may be marked with the buyer's email address.

30-day money-back guarantee

Read the book for 30 days. If it doesn't help you take your first step onto the mat or into the ring, message me on WhatsApp within 30 days of buying and I'll refund you in full, with no awkward questions. Refunds go back to the card or PayPal account you paid with, usually within a few working days.

Downloads and cancellation

Because the book is digital content delivered straight away, you agree at checkout that your download starts immediately, which means the standard 14-day cancellation right for digital content no longer applies once you download. The 30-day guarantee above still applies in full. If a file is faulty or won't open, message me and I'll replace it or refund you.

Paperback

When the paperback is available, it will be sold and delivered by Amazon, and Amazon's own returns policy applies to paperback orders.

Offers and discount codes

The new-reader price of £9.99 uses the code NEWREADER. It is for new readers, one use per customer, cannot be combined with other offers, and may end at any time.

Seminars and private sessions

Dates, prices, venues and any cancellation terms for seminars, private sessions and group classes are agreed with you in writing before booking. Everyone taking part does so at their own risk and must tell me about any injuries or medical conditions beforehand.

Health and safety

The book and free guide are general information, not medical advice or a substitute for qualified in-person instruction. Check with your doctor before starting any new exercise, and train only under a qualified instructor with proper mats and equipment.

Disputes

If something isn't right, please message me first and I'll do my best to put it right quickly. These terms are governed by the law of England and Wales, and nothing in them affects your statutory rights as a consumer.